Frequently Asked Questions

What is the difference between cold brew tea, hot tea and iced tea?

Cold brew tea is made by steeping tea leaves in cold water for over many hours. As a result, the tea is naturally sweet, less acidic and more alkaline.

Brewing tea leaves in hot water produces hot tea. This process produces an acidic flavour and is bitter. Hot tea when mixed with ice cubes and sugar becomes iced tea.

What type of tea leaves do you use and where are they from?

We use orthodox black and green tea from Darjeeling and Nepal sourced from small organic farms. We create our own blend for our cold brew tea products.

Are your cold brew tea bottles prepared fresh?

Yes. We only brew and bottle our cold brew teas upon receipt of an order.

Why is your cold brew tea different compared to others?

The Tea Potions philosophy is to create a healthier choice of cold brew tea. Most of our products have little or no added sugar.
The sweetness of most of our cold brew tea comes from the fresh herbs/fruits that we brew together.

What is the shelf-life of your cold brew tea?

Our cold brew tea bottles have a shelf-life of 15 days.
Our brew boxes have a shelf life of 1 year. Once brewed the tea should be stored in the fridge and consumed within 1 week.

What is the best way to store your cold brew tea?

As most of our products contain fresh fruits and herbs, they should be properly stored in the refrigerator with temperature setting at or below 4°C (40°F).
Furthermore, our products taste refreshingly good when drunk cold!!

Do you have cold brew tea that are lactose/gluten free and vegan friendly?

Definitely! Our cold brew tea does not contain any dairy products, is gluten free and 100% vegan and organic.

How soon can I get my cold brew tea bottles/boxes when I place an order?

We need at least 2 working days (48hrs) to prepare the bottles. For example, if an order is placed on Monday, they will be delivered by Wednesday (Only available in Bangalore).

Our brew boxes are delivered at your doorstep via FedEx within 4-5 working days of placing order. You can request the tracking number of your shipment through our contact us form.

What time do you deliver your bottles in Bangalore?

There are 2 standard delivery timeslots (Monday to Saturday. No scheduled deliveries on Sunday and Public Holidays):

Between 10am – 2pm or
Between 2pm – 6pm.

Can you make an exception to delivery on Sunday or Public Holidays?

We try our best to help our customers if they require deliveries outside our non-standard delivery timeslots. If you require delivery on Sunday or Public Holiday, kindly write to us in the contact us section after you place your order online.
You can also let us have your special requirement after placing your online order by contacting us:

Do you charge for delivery?

There is no delivery charge for our brew boxes.
A Rs.50 delivery charge is incurred for orders below Rs.599.

Do you do bulk/custom orders? I would love to have your products at my event!

Definitely! We can do bulk orders and customised packaging for your events. Do let us know your requirements and we will do our best to help you. Contact us:

  • or
  • +91 8250380765 (call, SMS or WhatsApp)

I’m looking to stock your products at my store. How do I become a stockist?

We are always happy to collaborate and work with stores/resellers who are interested in carrying our products. Contact us:

  • or
  • +91 8250380765 (call, SMS or WhatsApp)

Do you ship internationally?

Currently we only deliver within India.

Do you have any social media?

Yes, we do! Check us out on:
Facebook @teapotions
Instagram @teapotions

Our social media is regularly updated to bring you the latest news on what we are doing and upcoming events that we are participating. We will also make announcements of new flavours and new locations through our social media channels.

Any more questions you might have, that we did not an answer?

We are always more than happy to help! Contact us.

  • or
  • +91 8250380765 (call, SMS or WhatsApp)


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